Kwaliteitsmanagementsysteem (Quality Management System, QMS) is een begrip binnen de industriële digitalisering en kwaliteitsmanagement & software.

Definitie

Kwaliteitsmanagementsysteem (QMS) is een samenhangend set van gedocumenteerde processen, procedures en verantwoordelijkheden die ervoor zorgen dat een organisatie consistent producten en diensten levert die voldoen aan klant- en regulatoire eisen. Het vormt de backbone voor systematic quality assurance in de metaalindustrie.

Kenmerken

  • Process-based approach: Systematic identification en management van business processes
  • Risk-based thinking: Proactive identification en mitigation van quality risks
  • Customer focus: Alignment van alle processen met customer requirements
  • Continuous improvement: Systematic enhancement van processes en outcomes
  • Evidence-based decisions: Data-driven quality management decisions
  • Leadership engagement: Top management commitment en involvement
  • People involvement: Employee empowerment en competency development
  • Supplier relationship management: Quality assurance throughout supply chain

Toepassing

ISO 9001 implementatie:

  • Context analysis: Understanding van organizational context en stakeholder needs
  • Quality policy: Top-level commitment naar quality excellence
  • Quality objectives: Measurable goals aligned met business strategy
  • Process documentation: Procedures, work instructions, forms

Metaalindustrie QMS elementen:

  • Control plans: Quality control measures per production process
  • Inspection plans: Systematic product quality verification
  • CAPA system: Systematic problem solving en prevention
  • NCR management: Nonconformity identification en resolution

Document control system:

  • Document hierarchy: Quality manual, procedures, work instructions
  • Revision control: Version management en change control
  • Distribution control: Ensuring correct documents at right locations
  • Record management: Quality records retention en retrieval

Audit en assessment:

  • Internal audits: Systematic QMS effectiveness verification
  • Management review: Regular QMS performance assessment
  • Customer audits: External verification van quality capabilities
  • Certification audits: Third-party QMS compliance assessment

Digital QMS integration:

  • DMS: Electronic document control systems
  • SPC integration: Quality data within QMS framework
  • MES alignment: Production quality control integration
  • Training management: Competency tracking en training effectiveness

Metaalbewerking specific applications:

  • Welding quality: WPS, PQR, welder qualification management
  • Material control: Incoming inspection, heat number tracking, material certificates
  • FAI: New product introduction quality validation
  • Calibration system: Measuring equipment accuracy assurance

Gerelateerde begrippen

Verwante termen:

  • ISO 9001 - International quality management standard
  • Control Plan - Process-specific quality control measures
  • CAPA - Systematic problem-solving component
  • SPC - Statistical quality monitoring tools

Verwante concepten:

Bronnen

  • ISO 9001:2015 - Quality management systems requirements
  • ASQ (American Society for Quality) - QMS implementation guides
  • IATF 16949 - Automotive quality management system standard
  • AS9100 - Aerospace quality management standard
  • AIAG (Automotive Industry Action Group) - QMS best practices
  • Lloyd’s Register - QMS certification en training
  • DNV GL - Quality management system services

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